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Purchasing the Wrong Bounce House: Tips for Handling this Business Error

Posted By : Gary Simon Date Created : September 24th, 2013 Date Updated : November 9th, 2018

Bounce HouseNo matter what type of business you’re in or how long your company has been in operation, you know that everyone makes mistakes. Business-oriented mistakes can cost money in lost profits or expensive fees, but it is how a business owner handles the mistakes that can spell the difference between success and failure. For people who own inflatables rental businesses, a common mistake is purchasing the wrong bounce house. In this guide, we will provide tips for handling this error, ensuring that a mistaken purchase does not negatively impact your business operations.

Making a Bounce House Purchasing Mistake

For some people, purchasing a bounce house online can be a complex affair filled with potential pitfalls. Even with detailed product information and high-resolution images found in online shopping, people who prefer a tactile approach to making purchases can often wind up with the wrong product. These people need to touch and see items in person; obviously, an online shopping experience for a bounce house or other commercial-grade inflatable does not allow for these aspects of the purchase experience.

Some of the possible purchasing mistake scenarios include:

  • Finding out the dimensions of a bounce house was different than imagined.
  • Discovering that the fabric used to construct the bounce house feels different than the way the purchaser wanted, such as a too-rough or too-smooth texture.
  • Realizing the design isn’t as interesting or appealing once the bounce house is inflated and ready for operation.
  • Identifying desired features that are missing from the bounce house purchase, such as multiple door openings or reinforced anchoring points.
  • Finding out the overall quality of the inflatable doesn’t match the manufacturer’s online description or reputation.

Product descriptions and photographs of a given product only tell part of the story; and for people who like to make in-person purchases, mistakes can be made.

Overcoming Bouncer Purchasing Mistakes

What can you do if you discover the bouncer you purchased simply isn’t right for your company’s needs? The first step is to reach out to the manufacturer from which the purchase was made. Most reputable companies have a generous return policy, with specific requirements about the reasons for the return. These companies want their customers to be happy with each purchase and may accept returns that arise from mistaken purchases.

If a return is accepted, detailed instructions on repackaging and shipping will be included. There is sometimes a small restocking fee for purchases made in error, but this fee is a fraction of the cost of the inflatable itself and is the best option to overcome a purchasing mistake. If for any reason you are unable to make a product return, it may be possible to resell the bouncer to another rental operation or to think outside the box and repurpose it for special events or promotions. It is critical to remain flexible; no problem cannot be overcome as you operate your business.

Once the return is made, it may be possible to reach out to the manufacturer for the names of other customers in your area. You can potentially get in touch with other inflatables purchasers, giving you a chance to see and feel the desired product in person. This can eliminate mistakes based on materials, size, or features. With this information, your next purchase will be the right one for your company’s needs.

Remember, it is not the mistake that you make, but how you deal with that mistake, that separates your successful business venture from one doomed to failure. Follow our blog for more tips and tricks to starting up your business.

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Getting New Clients while Making Current Clients Happy

Posted By : Gary Simon Date Created : July 2nd, 2013 Date Updated : May 29th, 2018

Bounce HousesIn the business world they say the getting new clients is extremely important, but that businesses live or die based not solely on new clients, but returning clients. But how does that work? Why is it so important that you get clients to return to your business and, how can you make sure that they do?

Current VS New

Ask anyone who has a Facebook business website about their site and they will explain that they get the most excited whenever they see a huge jump in new visitors to the site. On Facebook the more likes you get, the more your page gets noticed. Unfortunately, far too often, new business owners focus solely on getting new clientele and do not put any importance on making their current clients happy. New clientele is great, that is definitely true, but it is the returning clients that are not only going to net you more profit but that are also going to net you more clients.

Let’s say that Sally rents one of the wholesale bounce house units that you have available. Let’s also say that John does the same. If you focus your attention on Sally and on making sure she has a positive experience she will refer your name to her friends and you may wind up with five, or 10, new clients because of Sally. With John, however, you focus more on trying to get new clientele and, because of that, John feels as though he was ignored and refuses to spread your name about at all. Meanwhile Sally decides that she loves your business so much she not only spread your name around, she also rents your wholesale bounce house units again for her personal use and convinces her company to use your business for their family picnic as well.

Do you see why it is so important to make sure that you focus on your current clientele? Some business owners even set up an automatic email that goes out to previous clientele to wish them happy holidays or to tell them about new and special deals that they have to offer. Remember: your current and previous clientele are just as important as any new clientele that you may get.

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Focus On Your Customers

Posted By : Gary Simon Date Created : June 14th, 2013 Date Updated : May 29th, 2018

Bounce HouseThere are many reasons why small businesses fail. If you look at the news you will hear, on a regular basis, about business is being forced to close due to financial reasons. One thing that you don’t hear, however, is what exactly transpired to force the business to have to close. Sometimes the business is forced to close due to bad accounting and other times it is forced to close due to bad products. When it comes to a bounce house rental business, however, many times this type of business is forced to close due to bad judgment.

One thing that you will read about if you do your research on bounce house rental businesses ahead of time is that most experts in this industry recommend that you get simple, gender-neutral bounce house units when you start your business. These simple units tend to rent out fairly easy and are what most parents are looking for when they call to rent out a bounce house unit. Also, when you look for commercial inflatable bouncers for sale it is likely that some of the most affordable once you will find are the most simplistic ones. It is important that you think about your clients and not about yourself. If you think about your wants, and put those above your clients wants, you will likely find that you will need to close your doors much sooner than you would want to.

This is one reason why many people wind up closing their doors – because they put their wants ahead of their customers. You have to remember who is paying the bills – the customer. It is the customer who pays for everything you have, from the commercial inflatable bouncers for sale that you purchased to the gas that goes in your vehicle in order to get to the location. Make sure that you think about what your clients want ahead of what you want. You can even make it fun by going onto your social media website and showing all of your friends and family pictures of the different units you’re looking into purchasing and asking them a which ones they prefer.

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Getting Creative to Afford Advertising

Posted By : Gary Simon Date Created : May 24th, 2013 Date Updated : May 30th, 2018

Mini Bounce IIIn today’s economic world almost everyone, include bounce house companies are feeling the pinch. More often than not, business owners are refusing to pay for advertising simply because they do not feel they are in a financial situation where they can afford to advertise. But not advertising means that you are limiting the amount of customers you are likely to get. In small towns word-of-mouth is a great way to get business, but word-of-mouth is not something you can rely upon when it comes to big cities. Even if you don’t happen to have the cash available to afford advertising that doesn’t mean that you can’t still advertise.

Bartering

It used to be that bartering was a way of life. Whenever someone wanted something they would barter what they had to get what they needed. Our economy has become one that is primarily cash fueled but that doesn’t mean that it’s impossible to barter. For instance, let’s say that you want to advertise your business so you can make some money from the jumpers for sale that you purchased from the manufacturer. One thing that you can do is to contact the local newspaper and to explain that you are interested in bartering your services to get a few ads. There are many ways that a newspaper can make use of a bounce house, including personal reasons as well as business reasons. You may have to take a bit of a hit – it is not likely that the business is going to willing to give you even exchange for advertising, but taking a small hit is a small price to pay in order to get the advertising that you need to help your business.

Free Advertising

Another way to get advertising when you don’t have any money is to look at free advertising opportunities. Craigslist, for instance, is one great way to advertise your business and the jumpers for sale that you purchased. Craigslist allows you to advertise for free and, as a bonus, you can advertise in more than one city and even more than one state. This is definitely a great way to be able to advertise without having to pay out any money. Social media websites, like Facebook and Twitter, are also wonderful ways to advertise your business without having to pay any money. Don’t let a lack of cash in the bank stop you from advertising your bounce house business – instead, get creative!

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Should You Add Other Inflatables to Your Business

Posted By : Gary Simon Date Created : May 6th, 2013 Date Updated : May 30th, 2018

Princess V Roof CastleThe good news is that it’s easy to expand your business no matter how long your business has been in operation. The bad news is that many people have a very difficult time figuring out when they should expand their business. For instance, did you know that it is absolutely possible to not only purchase bounce houses for your business, but that it is also possible to purchase inflatable units that are not bounce house units?

If you own a bounce house rental business than you know how to purchase moonwalks, but what you may not realize is that your moonwalk business can be expanded by purchasing inflatable units that have nothing to do with bouncing! The good news for business owners is that technology has changed a huge amount in the past few years making it easier now than ever before for a business owner to add serious variety to their bounce house business. But how can a different type of unit help your business?

Reeling In Adults

Most adults have a difficult time shedding their dignity enough to have fun jumping on bounce house units, but those same adults often have absolutely no problem sliding down an inflatable slide or using an inflatable sumo suit! Yes, you can purchase a sumo wrestling suit that you can rent out that will truly help you to expand your business. But when should you add these other inflatables to your business?

It’s generally easy to know when to purchase moonwalks, simply purchase new units when the old ones start to break down or when you find that you have more business than you do units. But you may have to be a bit more savvy when it comes to purchasing other types of inflatable units. It’s a good idea to purchase these other units once you know that you have your current business well in hand. For example, if you’re constantly struggling trying to find people to set up your units, or if you have absolutely no organization, purchasing new units may be a bad idea. It is a good idea, however, if you have found that you have your business under serious control and if you’re ready to expand. Remember: bounce house units do not have to be the core of your business – you can truly expand things if you look to other inflatable units to help you!

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