There are a number of nuances to owning a business that most people do not think about, nor do they even realize that they have to think about. When you first purchase your bounce house or slide from the inflatable slide manufacturer you may believe that you have all of your ducks in a row. You’ve got your insurance set up, you already have an online presence, and your business plan is set to go. What could you be forgetting? The clients.
Wasting Your Time
You’ll find that you have a number of different types of clients that you will have to deal with on a regular basis. Some will be in great moods and will be ready to book your services the minute they talk to you, while others may be a bit grumpy. Handling either of these types of clients is generally fairly easy if you’re good with people, but what do you do about the “lookie-lou’s”? what are lookie-lous? These are the potential clients who are constantly calling you and asking questions, or who act like they are going to book your services but never do. There’s nothing more annoying or frustrating than being held off by a potential client, so how do you handle it?
First realize that they aren’t trying to play games with you. It may initially feel like they are trying to make you feel like a mouse in a maze, but they aren’t. They may honestly have a number of questions that they want answered, like what inflatable slide manufacturer you purchased the slide from or how much weight your bounce houses can hold. They may be the type of people who want to know the answer to everything before they book anything. It may also be that they are the type of people who truly can’t make up their minds.
Dealing with see people is definitely difficult, but there are a few things you can do to make the situation more tolerable. First, realize that they’re likely not intentionally trying to be difficult. Secondly, make sure you’re as patient with them as you can be. If you let your frustrating explode on them they may talk with friends or family, potentially diminishing your customer base. Also, ask if they would like to stop by one of your setups one day. Generally when you ask a difficult client like this if they would like to see the item from the inflatable slide manufacturer in action, they tend to make a decision one way or another.