Warranty Information

Limited Warranty: Jungle Jumps provides Buyer a limited repair and replacement warranty and agrees and warrants the products, will be fit for their intended purpose, merchantable, and without material defect in workmanship and materials for the period and types of products specified by category below:

a) All Jumpers carry a Three (3) years warranty from date of purchase.
b) All slides and interactive games carry a (1) year warranty from date of purchase.
c) All Accessories such as zippers, netting, mesh, basketball hoops and nets, gloves, bungee cords, bungee vest, Velcro suits, tarps, sand bags, and storage bags. misters, soaker hoses carry a One hundred twenty (120) days warranty from date of purchase.
d) All products sold to indoor facility carry One (1) year warranty from date of purchase.
e) Other Equipment not manufactured by Jungle Jumps , No warranty of any kind is extended by Jungle Jumps and all warranty claims should be handled directly with the manufacturer of the equipment

Misuse, improper handling or storage, improper maintenance and care, or accidental, abusive or negligent treatment of the product will invalidate the Jungle Jumps warranty coverage. The Buyer’s usage of any inflatable product on a hard surface base (any surface other than grass), without the use of a tarp shall constitute improper usage and any resulting damage or defect shall not be covered . Color : A product shall not be considered defective if it is a different color than shown in Jungle Jumps catalog, website, Buyers invoice or any form of advertisement. No warranty is made relating to color. Colors, artwork and design are subject to change without prior notice and will not be considered defects. Tolerances: All dimensions stated in the Jungle Jumps catalog, website, Buyers invoice or any form of advertisement or elsewhere pertaining to products sold by Jungle Jumps are approximate and within industry tolerances. No warranty is made relating to exact size of the product. Weight : All weights stated in the Jungle Jumps catalog, website, Buyers invoice or any form of advertisement or elsewhere pertaining to products sold by Jungle Jumps are approximate and within industry tolerances. No warranty is made relating to exact weight of the product.

All requests of buyer for warranty work and replacements are subject to product inspection at Jungle Jumps factory. Final evaluation of warranty claim will be done when product arrives at Jungle Jumps factory. A photo or photos of the suspected area requiring repair is required to submit a claim. Warranty repair work will be provided by Jungle Jumps . Warranty will be voided if any modifications and repairs are performed at an unauthorized repair plant.